Contact Us
Sakura Apps LLC
1712 Pioneer Ave. Suite 500
Cheyenne, WY 82001
USA
Email: support@yoi.art
Phone: +1 732-630-9432
Billing Issues:
If you'd like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner CCBill, via email support@ccbill.com, or via phone +1 888-596-9279.
Complaints:
For all complaints, please contact us through complaints@yoi.art. Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to complaints@yoi.art.
Appeals:
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email appeals@yoi.art. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.